Comments on: The Suddenlink FTP Problem http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/ life and technology on the north coast of california Tue, 06 Jan 2009 21:21:30 +0000 http://wordpress.org/?v=abc hourly 1 By: Ron Kuhnel http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-19436 Ron Kuhnel Fri, 16 Mar 2007 04:07:42 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-19436 Too late for me. Suddenlink is history. For what it was worth I ran an bunch of speed tests side by side between Suddenlink and DSL from the same computer. Average download for Suddenlink was 4.1 mbps, and up was 470 kbs. With DSL it was 4.9 mbps down, and 615 kbs up. DSL is the clear winner in performance, and I have not yet improved my wiring which may make it even better. FTP appears to work much better as well, possibly partially from the much improved uplink speed. Too late for me. Suddenlink is history. For what it was worth I ran an bunch of speed tests side by side between Suddenlink and DSL from the same computer. Average download for Suddenlink was 4.1 mbps, and up was 470 kbs. With DSL it was 4.9 mbps down, and 615 kbs up. DSL is the clear winner in performance, and I have not yet improved my wiring which may make it even better. FTP appears to work much better as well, possibly partially from the much improved uplink speed.

]]> By: Talking Tech » Blog Archive » Suddenlink’s FTP Issue Resolved http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-19435 Talking Tech » Blog Archive » Suddenlink’s FTP Issue Resolved Fri, 16 Mar 2007 03:41:55 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-19435 [...] According to John Mcbrearty from College of the Redwoods and RTC board member, the problem that Suddenlink was having with certain fill uplads ailing has been fixed. (See this previous post.) [...] [...] According to John Mcbrearty from College of the Redwoods and RTC board member, the problem that Suddenlink was having with certain fill uplads ailing has been fixed. (See this previous post.) [...]

]]> By: Ron Kuhnel http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-19304 Ron Kuhnel Mon, 12 Mar 2007 21:32:55 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-19304 I activated ATT DSL today. Even though I purchased "Elite" service it is not running anywhere near the advertised top speed of 6.0 mbps. In fact it is running slightly slower than Suddenlink (3.934 vs 4.185). Upload is quite a bit faster (623 kbps vs 486) however. Not quite what I hoped for. I will have to check my phone wires and make sure all connections are good and tight but at this point it looks comparable. I guess it was simply too much to hope for to get 6.0. Oh well. I activated ATT DSL today. Even though I purchased “Elite” service it is not running anywhere near the advertised top speed of 6.0 mbps. In fact it is running slightly slower than Suddenlink (3.934 vs 4.185). Upload is quite a bit faster (623 kbps vs 486) however. Not quite what I hoped for. I will have to check my phone wires and make sure all connections are good and tight but at this point it looks comparable. I guess it was simply too much to hope for to get 6.0. Oh well.

]]> By: Ron Kuhnel http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-17995 Ron Kuhnel Fri, 23 Feb 2007 16:42:17 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-17995 After long last I received this e-mail from Suddenlink. I sharing it here in case it helps anyone else. It it not going to make any difference to me because I am switching to DSL. ----------------- from Suddenlink.net --------------- If a customer is using a third party email address, one that is NOT @suddenlink.net, @cox.net, or @cox-internet.com, they must use mail.tyler.net for the outgoing mail server. This server does NOT require authentication. After long last I received this e-mail from Suddenlink. I sharing it here in case it helps anyone else. It it not going to make any difference to me because I am switching to DSL.

—————– from Suddenlink.net —————

If a customer is using a third party email address, one that is NOT @suddenlink.net, @cox.net, or @cox-internet.com, they must use mail.tyler.net for the outgoing mail server. This server does NOT require authentication.

]]> By: Ron Kuhnel http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-17592 Ron Kuhnel Mon, 19 Feb 2007 23:59:50 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-17592 Actually no. I think you may have solved my problem. As someone said, you should get paid for this kind of help. I consider myself fairly competent, and was getting really frustrated with Suddenlink. Now you have me wondering if ATT is any better. Actually no. I think you may have solved my problem. As someone said, you should get paid for this kind of help. I consider myself fairly competent, and was getting really frustrated with Suddenlink. Now you have me wondering if ATT is any better.

]]> By: Bob http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-17557 Bob Mon, 19 Feb 2007 17:59:58 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-17557 Did you check out my post here: <a href="http://talkingtech.net/2006/12/08/mail-settings-for-suddenlink/" rel="nofollow">Mail Settings for Suddenlink</a> Did you check out my post here: Mail Settings for Suddenlink

]]> By: Ron Kuhnel http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-17556 Ron Kuhnel Mon, 19 Feb 2007 17:53:49 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-17556 Actually that is not quite what I am trying to do. I want to use Suddenlink as my smtp server for outgoing mail (smtp.suddenlink.net). Changing to port 26 for this does not work. I did some more testing this morning. It works on my PowerMac, and on a machine running Windows 98 SE. But it does not work on a machine running Windows SP Home Edition. So while I am sure Suddenlink has something to do with this, it is somewhat complicated to figure out what what is wrong. Actually that is not quite what I am trying to do. I want to use Suddenlink as my smtp server for outgoing mail (smtp.suddenlink.net). Changing to port 26 for this does not work. I did some more testing this morning. It works on my PowerMac, and on a machine running Windows 98 SE. But it does not work on a machine running Windows SP Home Edition. So while I am sure Suddenlink has something to do with this, it is somewhat complicated to figure out what what is wrong.

]]> By: Bob http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-17515 Bob Mon, 19 Feb 2007 06:25:57 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-17515 Suddenlink blocks smtp on port 25 if you are using your domain email for smtp and it's hosted other than on their servers. However, this can be routed around if your host allows smtp on port 26. As far as I know, AT&T does this now also. It's very common for ISPs. It doesn't make it right, though. Suddenlink blocks smtp on port 25 if you are using your domain email for smtp and it’s hosted other than on their servers. However, this can be routed around if your host allows smtp on port 26. As far as I know, AT&T does this now also. It’s very common for ISPs. It doesn’t make it right, though.

]]> By: Ron Kuhnel http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-17513 Ron Kuhnel Mon, 19 Feb 2007 06:16:28 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-17513 Something is very wrong with Suddenlink. In addition to my FTP uploads of web pages becoming very erratic, mail service is no longer reliable either. Suddenlink is blocking access to the SMTP out server for those with private e-mail servers. This is not acceptable. I plan to switch to DSL. I used to have DSL and it worked just fine but I switched to Cable a couple years ago because at that time it was faster. Not any longer, however. The Elite service looks faster to me now at 6.0 mpps down. I will install it in parallel and run speed tests and let you know what is going on. In any cae Suddenlink however cannot be allowed to do this to private e-mail. Amazing how fast the decent Cox service went bad after Suddenlink took over. Something is very wrong with Suddenlink. In addition to my FTP uploads of web pages becoming very erratic, mail service is no longer reliable either. Suddenlink is blocking access to the SMTP out server for those with private e-mail servers. This is not acceptable. I plan to switch to DSL. I used to have DSL and it worked just fine but I switched to Cable a couple years ago because at that time it was faster. Not any longer, however. The Elite service looks faster to me now at 6.0 mpps down. I will install it in parallel and run speed tests and let you know what is going on. In any cae Suddenlink however cannot be allowed to do this to private e-mail. Amazing how fast the decent Cox service went bad after Suddenlink took over.

]]> By: Carson Park Ranger http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-16904 Carson Park Ranger Sat, 10 Feb 2007 07:27:07 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-16904 I should have known that it wouldn't be so simple. By the way, Suddenlink was suddenly unlinked and out of service in Eureka and Arcata today for seven long hours. I should have known that it wouldn’t be so simple.

By the way, Suddenlink was suddenly unlinked and out of service in Eureka and Arcata today for seven long hours.

]]> By: Bob http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-16864 Bob Fri, 09 Feb 2007 16:25:03 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-16864 Yeah. This works if what you are doing is using web mail and the user on the other end can unzip the file, or you have the ability to unzip files on your server account. Most people don't have that ability since you either need a script set up to do that, or access to and ability to use the command line. In our case we were trying to upload a power point through a web browser to a project management site we use. Putting up a zip file would just confound the other users who needed access to the file. Yeah. This works if what you are doing is using web mail and the user on the other end can unzip the file, or you have the ability to unzip files on your server account. Most people don’t have that ability since you either need a script set up to do that, or access to and ability to use the command line.

In our case we were trying to upload a power point through a web browser to a project management site we use. Putting up a zip file would just confound the other users who needed access to the file.

]]> By: Carson Park Ranger http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/comment-page-1/#comment-16842 Carson Park Ranger Fri, 09 Feb 2007 06:23:17 +0000 http://talkingtech.net/2007/02/06/the-suddenlink-ftp-problem/#comment-16842 These files might upload successfully if they are compressed (zipped or stuffed) before uploading, but we shouldn't be forced to figure out fixes like that. These files might upload successfully if they are compressed (zipped or stuffed) before uploading, but we shouldn’t be forced to figure out fixes like that.

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