There’s been some concern that our (still) only fiber connection could be in danger due to the massive mud slide on 101. Hank Sims has done a good job of trying to get to the bottom of this story over on his excellent new news blog. Unfortunately, the story peters out right where it usually does: The AT&T stonewall.
I think that’s the real story. All of Humboldt County is still beholden to one rather unresponsive corporation for its telecommunications services. Unless, of course, you can afford to get a feed from 101 Netlink.
AT&T is one of the worst companies I have ever dealt with (if you go to my Cancerous Zeitgeist blog and find the AT&T posts you will understand why). Worst customer service ever, and nobody knows what is going on in the same office there. Stonewall? Unlikely. It is incompetence.