Clever title, eh? Mark Geiger, regional director of engineering for Suddenlink has published an article in the Times-Standard (for RTC’s weekly Tech Beat) about the switchover from Cox to Suddenlink. This particularly affects Internet subscribers who must create suddenlink.net email accounts to replace their cox.net accounts. All well and good. But it appears that Suddenlink only wants to help people using Windows machines (and then only certain flavors of the OS). They have a tool you can download to help transition your data but it’s a Windows only application. Their instructions for setting up your email accounts in your mail aplication are illustrative on Outlook only. And finally, the Suddenlink mail servers seem not to work well with Mac OS X’s native Mail client. After a bunch of trial and error I was able to get it to work. If you’re having trouble, let me know. I might be able to help.
The Not So Sudden Link Change
by Bob | Nov 28, 2006 | Local Tech Notes | 7 comments
- Talking Tech » Blog Archive » More Suddenlink Woes - [...] When the sale of the local franchise by Cox toÂ Cebridge (that has been re-branded as Suddenlink - OK,…
- Talking Tech » Blog Archive » Suddnelink Mail Server Down - [...] The Not So Sudden Link Change [...]
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I believe what Mr Brewer meant was that the SUDDENLINK site plays games, not YOURS.
Huh? First, all I am doing showing you my settings. I don’t work for Suddenlink, and I don’t guarantee what I am doing will work for you. Second, I am not selling anything. So, whatever your frustrations or whatever you are doing to cause them have nothing to do with me.
Ihave spent two hours tonight trying to change
my E-Mail address from email@example.com to
firstname.lastname@example.org. All your web site does is
play games with you, You put in your E- Mail address as requested and nothing happens it starts trying to sell you something. I am through playing this silly game. Tomorrow morning I will find a company that wants my business Thank You.
For those having trouble, this page shows my Mail settings for my Suddenlink account:
I would like to know how you were able to get Mail work with SuddenLink.
I spoke to the SuddenLink Support and the person I spoke to couldn’t figure it out. What was the trick?
Sorry. I have no idea what I was going to write. But I can help. I have gotten two of my computers connected to Suddenlink and have helped a couple others.
“They have a…” They have a what? Please, please finish that sentence. I’m hearing lots of grumbling from other Mac users. I’m thinking about switching to DSL (I’ve never heard any complaints about it), simply because it might be easier than changing my e-mail address with Suddenlink
I couldn’t remember Suddenlink’s name the other day so I thought, “I’ll go to Cox; they’ll have a link.” So much for common courtesy and minimal expectations. Cox’s Humboldt link is a dead page. Nice folks, eh? Grrrr!